Elrose Davis
Senior Manager, Customer Services Department
Elrose Davis commenced her stint as part of the National Caribbean Insurance Co. Ltd (NCI) family in 2010 in the Accounting Department and used her multifaceted skill set to engage in various roles including Operations Manager and Budget and Statistics Manager. Notwithstanding, her enthusiasm for customer service propelled her into seeking advancement in this field and she enthusiastically joined the Non-Life Department then later transitioned into the Customer Services Department where she presently serves in the capacity of Senior Manager.
To say a simple hello and see a welcoming smile are the hallmarks of excellent customer service. These simple gestures have manifested themselves into an illustrious career for Ms. Davis whose mantra has always been βit is not good enough to just do a transaction- the lasting effect is what matters most.β
Her career spans twenty-seven years and extends across various disciplines including operations, finance and customer service. Prior to joining NCI, Ms. Davis worked in the telecommunications industry, specifically in accounting, where she functioned in various interconnected roles.
Ms. Davis currently holds a Master of Business Administration (Merit) from the University of Leicester, Bachelor of Science degree (BSc. Honors) in Accounting and Management Studies from the University of West Indies and a Diploma in Strategic Management and Leadership from the Chartered Management Institute in the United Kingdom.
Ms. Davis is family-oriented, disciplined and is an avid reader. Her passion for people has never wavered and she has demonstrated this lucidly in her day-to-day operations β providing service par excellence. These are the attributes that have made her an excellent addition to the NCI team over the years.



